In today’s fast-paced business environment, IT departments are under pressure to keep up with evolving technology and increasing demands. Internal IT teams can be stretched thin, trying to balance daily operations with strategic initiatives. Co-managed IT services can help. Co-managed IT is designed to supplement your IT resources, keeping your team’s expertise and institutional knowledge intact. In this blog, we’ll share how co-managed IT services help businesses grow.
What is co-managed IT?
Co-managed IT means an external MSP (managed services provider) works alongside your internal IT team. It’s a collaborative approach, built to enhance your own capabilities. The right IT partner will play to your team’s strengths and supplement their technical skills where needed.
This partnership isn’t about taking over, it’s about empowering your team to focus on your business. This flexible model allows your in-house IT to execute on high-impact, growth-oriented projects that get you closer to achieving your business goals. Routine and specialized tasks are quickly and efficiently managed by external experts.
Why co-managed IT services?
1. Supplement your IT team
Your internal IT team is undoubtedly skilled and dedicated. But no matter how talented and hardworking they are, the demands of a growing organization can stretch even the best teams thin. Integrating co-managed IT services gives your team access to advanced tools and expertise that might otherwise be beyond your budget.
2. Access to specialized expertise
No singular IT professional can be an expert in every area of technology. Even if someone on your team can learn something, there’s a time investment (and possibly an educational one) to that. Can you afford to have one of your people train for months to gain a niche skill, or would it make more sense to engage a professional when you need help? If you had an electrical issue, you’d probably call an electrician before learning the craft yourself. Your organization’s IT is no different. Sometimes, you just need a little help.
Co-managed IT services bring in specialized knowledge when you need it. Access to broader skillsets complements your team’s existing capabilities. From managing complex infrastructure to handling cybersecurity concerns, specialists provide targeted support and expert knowledge. There’s also a time benefit to this – experts are going to be able to complete projects a lot faster than someone learning as they go.
3. Economies of scale
Advanced IT management tools come with significant costs. Co-managed IT services leverage the economy of scale, giving you access to industry-leading, best-in-class tools without expenditure. These tools are rolled out quickly and efficiently, creating additional savings. Benefits are realized from day one, enhancing overall efficiency and effectiveness within your IT department.
4. Cost-effective
Expanding your internal IT team to meet growing demands can be expensive. When considering salaries, benefits, and other overheads, hiring someone can be cost-prohibitive depending on the business need.
Co-managed IT services offer a cost-effective alternative. ADNET’s customized co-managed services are tailored to your specific needs. Scale your IT support without incurring the costs associated with hiring additional full-time staff.
5. Support when you need it
Your IT team needs to be able to take time off without impacting your business. They need breaks to stay effective and innovative. Co-managed IT services ensure that your IT operations remain smooth and uninterrupted even when your team is out of the office. Continuous support keeps your IT environment stable and responsive.
Co-managed IT can also help provide coverage for extended business hours, holidays, or weekends depending on your business schedule and the services you choose.
How co-managed IT works
ADNET’s co-managed IT services are designed to be as flexible as you need them to be. Whether you need more comprehensive IT support or just a few additional resources, the model adapts to fit your requirements. Key areas where co-managed IT can support your team include:
- Infrastructure management: Overseeing your IT environment.
- Proactive system monitoring: Ensuring software, applications and systems are current to avoid vulnerabilities.
- Remote IT support: Troubleshoot for your team easily and effectively, with live answer and 24×7 chat options.
Benefits of Co-Managed IT Services
- Team member retention: Keep your current IT team engaged and happy, retaining their deep knowledge of your organization while providing additional support.
- Stay in budget: Co-managed services are a cost-effective way to enhance your IT capabilities without the expense of expanding your in-house team.
- Access specialized expertise: Fill in gaps with specialized knowledge that complements your team’s existing skills.
- Additional coverage: Provide around-the-clock support and ensure your IT staff can take time off to recharge.
- Grow your business: Alleviate the burden on your internal team, allowing them to focus on strategic initiatives and driving growth.
Co-managed IT services offer a strategic partnership that enhances your internal IT capabilities. Providing access to specialized expertise and advanced tools gives your organization access to enterprise level IT, without enterprise pricing. This partnership keeps your IT department agile, efficient, and poised for growth. Co-managed IT can unlock the full potential of your IT team and drive your organization toward its next big milestone.
Need help with co-managed IT, or want to learn more about how it can grow your business? Reach out to ADNET.