Foundations Managed IT Services

Foundations à la carte Managed IT Services enable you to create a customized selection of individual IT services, with the flexibility to scale services and expenses as your business needs change.

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ADNET Technologies Foundations Managed IT Services
ADNET Technologies Foundations Server

Server

Protect your data by keeping your servers up to date and secure.

Foundations Server includes 24x7x365 monitoring, patch deployment, and anti-virus updates. The ADNET NOC (Network Operations Center) team reviews and validates alerts generated by our monitoring agents, while informing you of any potential issues. Asset inventories are available to help you manage your workstations and licenses. On a monthly basis, you’ll receive a report showing key statistics and information about your systems.

ADNET Technologies Foundations Desktop

Desktop

Keeping your workstations up to date and secure ensures your team stays up and running and your data is protected.

Foundations Desktop includes 24x7x365 monitoring, patch deployment, Service Pack installation and anti-virus updates. The ADNET NOC (Network Operations Center) team reviews and validates alerts generated by our monitoring agents, while informing you of any potential issues. Asset inventories are available to help you manage your workstations and licenses. Each month you’ll receive a report showing key statistics and information about your systems.

ADNET Technologies Foundations Remote Assistance

Support

We take care of IT — so you can take care of business.

From helping with everyday issues to fully monitoring and managing your systems, we offer the flexibility to scale services and expenses as your business needs change.  ADNET’s remote support programs give your team access to expert help when and where they need it.

  • Choose the  support hours that work best for your business
  • Take full advantage of user-friendly tools like chat for immediate IT assistance
  • Many issues can be resolved remotely, but onsite support is also available

Every organization is different, so ADNET offers multiple support options. Consider these factors when deciding which support program is right for you. Both Foundations First and First/24 include remote support from highly skilled technicians. Onsite support is available as an additional service.

  • Foundations First 
    • Includes support M-F, 8 AM – 6 PM in your local time zone
    • Designed for organizations with employees that typically work standard business hours
    • Ideal for businesses that aren’t open evenings or weekends or typically require IT support only during standard business hours
  • Foundations First/24
    • Includes support 24 hours a day, 365 days a year including holidays
    • Designed for organizations with multiple locations in different time zones, a remote workforce or team with flexible schedules
    • Ideal for businesses that want access to IT experts 24×7 in case of high priority emergencies
ADNET Technologies Foundations Restore

Restore

If a file or server needs to be restored, or your network is infected with the latest malware, having a recent backup is imperative.

With Foundations Restore Backup and Disaster Recovery, you can minimize expensive downtime and the damage to your reputation that disaster can cause. Foundations Restore ensures that your systems are protected and your most important data is always backed up and easily recoverable. Our team monitors your backups and resolves issues remotely from our TAC (Technical Assistance Center), ensuring that you always have the latest backup to restore from when your need is critical. We are able to get you back up and running in as little as 30 minutes.

ADNET Technologies Foundations Network

Network

Routers, switches, and wireless controllers are all essential parts of your business network, responsible for connecting your systems and allowing information to be exchanged and accessed easily and securely.

Foundations Network keeps these devices performing at peak capacity, providing maintenance, updates and patching, and protects against costly device failures. Advanced monitoring & diagnostic capabilities provide utilization reporting and analysis.

ADNET Technologies Foundations Firewall

Firewall

Foundations Firewall protects a vital component of your network security.

Foundations Firewall provides proactive device maintenance, monitoring and performance analysis to ensure that your firewalls can properly support your environment and protect your business from security threats.