Are you excited about technology? Do you like being part of a great team? Are you excited about growth? Do you want to join one of CT’s Best Places to Work?
ADNET Technologies, LLC is seeking a skilled TAC (Technical Assistance Center) Escalation Engineer to apply their expertise to support our clients through managed services, telephone, remote, on site and email support while ensuring client satisfaction. The TAC Escalation Engineer is focused on critical client issues requiring high technical skills and will help train and mentor other members of the TAC Team.
The ideal candidate will possess exceptional technical and interpersonal skills, be highly organized and motivated, and enjoy being part of a dynamic team. Every day will present you with new and interesting challenges that will test your technical abilities as well as your problem-solving skills. This is an opportunity to represent the brand of a rapidly growing company and to make a difference for our clients.
ADNET Technologies is a technology consulting firm with offices in Farmington, CT and Albany, NY. Since our inception in 1991, our mission has been to help our clients create measurable business value from their IT investments, leveraging both our technological heritage and our understanding of business principles.
We’re a diverse group of people with a wide mix of backgrounds and talents, and we collaborate to apply those skills for our clients. Everyone we hire has a big effect – by joining our team, you’ll be helping to take a growing company to the next level while contributing to a rewarding and positive culture for our team. We value passion, integrity, focus, accountability, and professionalism above all else, and seek to provide a positive environment in which all members of our team can excel in their careers and create new opportunities.
Our employees care deeply about our clients and take pride in the work that is produced. As a company, we also care about our employees and treat them with a high degree of respect. From 2014-2019, ADNET was named by our employees to the Hartford Business Journal’s list of Best Places to Work in Connecticut!
This position is primarily located in ADNET’s Farmington, CT office, however from time to time travel between locations may be required.
ADNET offers a competitive benefit program including 100% Medical plan option, Dental, Vision, Life Disability, paid Holidays, unlimited RTO (which encompasses vacation, sick, personal and bereavement), 401(k) match, bonuses and incentive plans. In addition, we offer paid training, professional development, employee recognition programs, employee outings, spontaneous fun and more! Read more about our benefits, including our Responsible Time Off (RTO) policy.
To apply for this position, please email your resume and cover letter to hr@thinkADNET.com.